Terms & Conditions for thepiecesalon.com.my

Last Updated: 20 Nov 2025

Welcome to thepiecesalon.com.my (“Website”). This Website is owned and operated by Take Team Sdn Bhd (“Company”, “we”, “us”, “our”). By accessing or using our Website and services, you agree to be bound by the following Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of this Website.


1. Use of Website

By accessing or using this Website, you confirm that:

  • You are at least 18 years old or have parental/guardian permission

  • You agree to comply with all applicable laws and regulations

  • You agree not to misuse or disrupt the Website’s functionality

We reserve the right to refuse service, block access, or terminate accounts if we believe you have violated these terms.


2. Appointment Booking

Our Website may allow you to book salon services online. By making a booking, you agree:

  • All information you provide must be accurate and complete

  • You are responsible for attending appointments on time

  • Changes or cancellations must be made according to our cancellation policy

We reserve the right to modify, reschedule, or cancel bookings if necessary (e.g., staff availability, emergencies).


3. Pricing & Payment

All prices for salon services listed on our Website:

  • Are shown in Malaysian Ringgit (RM)

  • Are subject to change without prior notice

  • May vary depending on service type, stylist, or promotional periods

If payments are made online:

  • You agree to provide correct billing information

  • You accept that payments may be processed through third-party payment providers

  • We do not store full credit/debit card details


4. Promotions, Packages & Gift Vouchers

From time to time, we may offer:

  • Promotions

  • Discounted packages

  • Gift vouchers

All such offers are subject to their own terms, including:

  • Validity period

  • Usage conditions

  • Non-transferability

  • Non-refundable nature (unless stated otherwise)

We reserve the right to cancel or amend any promotion at any time.


5. Cancellation, Rescheduling & No-Show Policy

To ensure fair scheduling for all clients:

  • Cancellations or rescheduling should be made at least [Insert Hours] hours before your appointment

  • No-shows or last-minute cancellations may result in:

    • Cancellation fees

    • Deposit forfeiture

    • Restrictions on future bookings

Please refer to our detailed cancellation policy (if applicable).


6. Refund Policy

Payments for completed services are non-refundable.
For prepaid services or deposits:

  • Refunds may be granted only if the appointment is canceled by the salon

  • Products purchased through the Website may follow a separate return policy

We reserve the right to assess refund requests on a case-by-case basis.


7. User Obligations

You agree not to:

  • Engage in unlawful or harmful activities on the Website

  • Upload harmful code (viruses, malware, bots, etc.)

  • Attempt to gain unauthorized access to our systems

  • Impersonate any individual or entity

  • Use the Website for fraudulent or misleading purposes


8. Intellectual Property

All content on thepiecesalon.com.my, including:

  • Text

  • Images

  • Logos

  • Designs

  • Layouts

  • Trademarks

is the property of Take Team Sdn Bhd and protected under Malaysian copyright and trademark laws.

You may not copy, reproduce, modify, or distribute any content without written permission.


9. Third-Party Links

Our Website may contain links to third-party websites or services.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their terms or policies

You access such third-party sites at your own risk.


10. Limitation of Liability

To the fullest extent permitted by law, Take Team Sdn Bhd is not liable for:

  • Any direct, indirect, or consequential damages

  • Loss of data, profits, or business opportunities

  • Damages arising from website downtime, errors, or interruptions

  • Misuse or unauthorised access of your information by third parties

Your use of our Website is at your own risk.


11. Indemnification

You agree to indemnify and hold harmless Take Team Sdn Bhd, its employees, and affiliates from any claims, losses, or damages arising from:

  • Your misuse of the Website

  • Your violation of these Terms

  • Your infringement of any rights of a third party


12. Privacy

Your privacy is important to us.
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.


13. Changes to Terms & Conditions

We may update or revise these Terms at any time.
Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website constitutes acceptance of the revised Terms.


14. Governing Law

These Terms are governed by and interpreted according to the laws of Malaysia.
Any disputes shall be handled under the jurisdiction of Malaysian courts.


15. Contact Us

If you have any questions or concerns regarding these Terms, please contact:

Take Team Sdn Bhd
Website: thepiecesalon.com.my