Privacy Policy for thepiecesalon.com.my
Last Updated: 20 Nov 2025
thepiecesalon.com.my (“we”, “us”, or “our”) is owned and operated by Take Team Sdn Bhd (“Company”). We are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use thepiecesalon.com.my.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Identification Information
Full name
Phone number
Email address
Address (if provided)
Date and time of appointments
1.2 Payment Information
If your booking or purchase requires payment, we may collect:
Payment method
Transaction details
(Note: We do not store your full credit/debit card details. Payments are processed through secure third-party providers.)
1.3 Technical & Usage Data
IP address
Browser type and version
Device information
Pages viewed
Cookies and usage analytics
1.4 Any Other Information
Any information voluntarily provided through:
Contact forms
Customer service communication
Newsletter sign-ups
2. How We Use Your Information
We may use your personal data for the following purposes:
To process and manage appointments or service bookings
To manage customer accounts and communication
To respond to inquiries or provide customer support
To send appointment reminders or updates
To improve website performance and user experience
To process payments and prevent fraudulent activities
To send promotional emails, newsletters, or offers
(only if you have opted in)
3. Consent
By using our website, submitting forms, or registering for services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us (see Section 11 below). Withdrawal of consent may affect our ability to provide certain services.
4. Disclosure of Your Information
We may disclose your information to the following parties when necessary:
Service providers (e.g., payment gateways, hosting providers, email service platforms)
Business partners involved in providing salon services
Legal and regulatory authorities if required by law or to protect our rights
Internal staff for business and operational purposes
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
Secure servers
SSL encryption
Access controls
Regular system monitoring
However, no method of data transmission over the internet is completely risk-free. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Improve site functionality
Analyse traffic patterns
Remember your preferences
You may manage or disable cookies through your browser settings, but doing so may affect website functionality.
7. Retention of Data
We will retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and regulatory requirements
Resolve disputes or enforce agreements
8. Your Rights Under PDPA
You have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal limitations)
Withdraw consent to data processing
Request information on how your data is used
To exercise your rights, please contact us (see Section 11).
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact:
Take Team Sdn Bhd
Website: thepiecesalon.com.my